As technical product content moves from print to digital delivery, companies are seeking to take advantage of new technologies, such as AR, animation & video, to deliver content which enhances understanding and helps users and engineers to solve issues quickly. Adopting a multi-format, multi-platform approach to deliver technical content is possible only by addressing how content is created and managed. Getting the content strategy right, harnessing standardized processes and maximizing reusability, delivers personalized content for the person, the product and the issue at hand.
A leading automobile company created brand differentiation by replacing user manuals with digital glove box.
DownloadA global high tech manufacturer reduced service visits by 40% through use of 3D animation in their service information.
DownloadAn international electronics parts distributor reduced time to market by implementing best-in-class product data management and a publishing platform.
DownloadA global white goods manufacturer reduced after-sales support through development of easy to use product information.
DownloadA global recreational vehicle manufacturer saved 60% on the translation of their product marketing collaterals by using structured content to mange their technical information.
DownloadA leading automobile company created brand differentiation by replacing user manuals with digital glove box.
DownloadA global high tech manufacturer reduced service visits by 40% through use of 3D animation in their service information.
DownloadAn international electronics parts distributor reduced time to market by implementing best-in-class product data management and a publishing platform.
DownloadA global white goods manufacturer reduced after-sales support through development of easy to use product information.
DownloadA global recreational vehicle manufacturer saved 60% on the translation of their product marketing collaterals by using structured content to mange their technical information.
DownloadSee how augmented reality for product information can help you to create brand differentiation.
Engineer the changeSee how easy to use product information can improve your customer satisfaction.
Engineer the changeWe design, implement and deliver content services to provide a single source of truth for all product information to improve customer loyalty, reduce product support costs and drive revenue growth.
Deshant will share insight on how a well positioned technical communication group can effectively compensate for the seemingly inevitable wave of outsourcing of technical communication and can create a competitive advantage creating impact on company’s bottom-line.
Mark McLeod will be highlighting the value of a technical content strategy and how some major Blue Chip companies are harnessing the value of this to achieve great results. You may be surprised at what you learn.
Our world-class consultants, technical authors and digital experts based in the UK, North America, Europe and India provide clients with access to the right skills from the right locations and for the right price.