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From Reactive Field Services to Connected Fleet Intelligence

Enabling data-driven operations and remote diagnostics

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LTTS

A U.S.-based manufacturer of specialized asphalt road construction and maintenance equipment was embarking on a digital transformation journey. The program aimed to better manage their distributed fleet of chip spreaders and asphalt distributors — machines operating in remote, high-variability environments, often far from the nearest service hubs.

Diagnosing equipment typically required engineers to travel to job sites — even for minor faults — leading to avoidable costs, delays, and operational inefficiencies. The client had begun outlining a digital roadmap but needed a clear approach to:

  • Identify the right sensor and data strategy for connected equipment,
  • Establish a secure, scalable platform to collect and manage machine data,
  • Avoid limitations of vendor-controlled telematics environments where data resided outside their control, and
  • Enable remote visibility into equipment health, usage, and performance across geographically dispersed deployments

They needed an engineering partner who could architect a flexible telematics solution aligned to their product ecosystem — not a one-size-fits-all platform.

LTTS partnered with the client to design and implement a customized telematics architecture enabling real-time operational visibility while ensuring full ownership of the data environment.

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