Field Services
In today’s competitive medical market, the OEM’s field services are emerging as a major product differentiator. An efficient medical device support practice not only enables greater customer retention but also higher revenues and lower servicing costs.
This has resulted in a growing need for a comprehensive whole service life-cycle solution that improves;
- Knowledge management
- Regulatory compliance
- Operational efficiency and
- Technician connectivity
The Possibilities We Create
Clinical Availability
- Remote upgrades
- Preventive maintenance
- Reduced mean time b/w
failure
Customer Experience
- Predictive maintenance
- Customer experience mgmt.
- Insights on service & device
performance
Revenue Generation
- Consumables management
- Cross sell/upsell
- Contract renewals
Efficiency
- Automation
- Remote diagnostics &
service - Superior knowledge mgmt
Solutions
AiKnoᵀᴹ
Cogmation
Integrated Mcare
RAPM
Service IQ
Our Services
Product Re-Engineering
Product Re-Designing
Sensorization
Cloudification
Connectivity & Gateway Engineering
Engineering Analytics
Predictive Maintenance
Field Services for Healthcare
Resolve complex machinery issues, control costs & increase customer satisfaction while maximizing revenue.
Resources
Field Services
Resolve Complex Machinery issues, control costs & increase customer satisfaction while maximizing the revenue
Next-Gen Ultrasound Scanner
We helped a European market leader in ultrasound based products to design and develop next generation ultrasound scanners
Artificial Intelligence in Healthcare
In recent times, a debate about the scope and merits of employing artificial intelligence in healthcare has surfaced.
Cybersecurity in Healthcare
Healthcare is becoming increasingly interconnected, digital, and mobile, which has also exposed it to the susceptibility of cyber attacks and threats.
