Field Services
In today’s competitive medical market, the OEM’s field services are emerging as a major product differentiator. An efficient medical device support practice not only enables greater customer retention but also higher revenues and lower servicing costs.
This has resulted in a growing need for a comprehensive whole service life-cycle solution that improves;
- Knowledge management
- Regulatory compliance
- Operational efficiency and
- Technician connectivity
THE POSSIBILITIES WE CREATE
x
Clinical Availability
- Remote upgrades
- Preventive maintenance
- Reduced mean time b/w
failure
x
Customer Experience
- Predictive maintenance
- Customer experience mgmt.
- Insights on service & device
performance
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Revenue Generation
- Consumables management
- Cross sell/upsell
- Contract renewals
x
Efficiency
- Automation
- Remote diagnostics &
service - Superior knowledge mgmt
Our Services
Product Re-Engineering
Product Re-Designing
Sensorization
Cloudification
Connectivity & Gateway Engineering
Engineering Analytics
Predictive Maintenance
FIELD SERVICES FOR HEALTHCARE
Resolve complex machinery issues, control costs & increase customer satisfaction while maximizing revenue
RESOURCES
Brochure
Resolve Complex Machinery issues, control costs & increase customer satisfaction while maximizing the revenue
Case Study
Next generation ultrasound scanner
We helped a European market leader in ultrasound based products to design and develop next generation ultrasound scanners.
Download and read our case study to know more.