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Field Services

Improved Agility | Optimized Operations |Maximized Revenue

  1. Home
  2. Industry
  3. medical device life sciences
  4. Field Services

Field Services

In today’s competitive medical market, the OEM’s field services are emerging as a major product differentiator. An efficient medical device support practice not only enables greater customer retention but also higher revenues and lower servicing costs.

This has resulted in a growing need for a comprehensive whole service life-cycle solution that improves;

  •  Knowledge management
  •  Regulatory compliance
  •  Operational efficiency and 
  •  Technician connectivity 
THE POSSIBILITIES WE CREATE
x

CLINICAL AVAILABILITY_90X90_colour-01.pngClinical Availability

  • Remote upgrades
  • Preventive maintenance
  • Reduced mean time b/w
    failure
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CUSTOMER EXPERIENCE_90X90_colour-02.pngCustomer Experience

  • Predictive maintenance
  • Customer experience mgmt.
  • Insights on service & device
    performance
x

REVENUE GENERATION_90X90_colour-03.pngRevenue Generation

  • Consumables management
  • Cross sell/upsell
  • Contract renewals
x

EFFICIENCY_90X90_colour-04.pngEfficiency

  • Automation
  • Remote diagnostics &
    service
  • Superior knowledge mgmt

Solutions

AiKnoᵀᴹ

Cogmation

Integrated Mcare

RAPM

Service IQ

Our Services

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Product Re-Engineering
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Product Re-Designing
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Sensorization
Cloudification 100X100 pixles_colour.png
Cloudification
Connectivity & Gateway Engineering 100X100 pixles_colour.png
Connectivity & Gateway Engineering  
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Engineering Analytics
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Predictive Maintenance
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FIELD SERVICES FOR HEALTHCARE

Resolve complex machinery issues, control costs & increase customer satisfaction while maximizing revenue 

Download Brochure

RESOURCES

Brochure
Field Services for Medical
Field Services
Resolve Complex Machinery issues, control costs & increase customer satisfaction while maximizing the revenue
Explore More
Case Study
Next generation ultrasound scanner
Next-Gen Ultrasound Scanner
Next generation ultrasound scanner: Our end-to-end support, from development to compliance, expedited product launch
Explore More
PoV
Artificial Intelligence The Next Frontier in Healthcare
Artificial Intelligence in Healthcare
Read the PoV to know how Artificial Intelligence can help us change the face of Medical industry
Explore More
Cybersecurity in Healthcare: A Critical Need in the Digital Age
Cybersecurity in Healthcare
Read the PoV to learn the What's, Why's and How's of Cybersecurity in the context of Healthcare
Explore More
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